As a young registered nurse I developed a passion for making a real difference to people’s lives.
After leaving the NHS learning disabilities service to form Springhill Care more than 30 years ago, it was with a determination never to lose that drive.
Those founding principles are as relevant now as they were then.
At Springhill, we believe that entrusting the care and support of a loved one to other people can be one of the most difficult decisions in life. We never take that responsibility lightly.
The Springhill standards of well designed, clean and comfortable facilities, along with our warm, friendly, dedicated and well trained professional team, provides real reassurance that you and/or your loved one receives the best possible care and support. Our aim is to listen to each person, so we can provide the best possible service.
I founded Springhill to deliver truly exceptional standards based on fundamental core values. Our leadership in delivering quality assured care and support services and the many accolades received over the years recognise this.
We are never complacent, and we continuously monitor our quality through a robust system of auditing. We are a committed learning organisation, committed to continuous improvement through Quality Assurance, staff training and development - and importantly, through listening and responding to you our customers. If you are a prospective customer, I encourage you to visit our service as part of your decision making. If you are already a Springhill customer, or have entrusted the care of a loved one to us, and there is any way we can make the experience even better, please consider myself and the Springhill team at your disposal.
Ken Nolan, Chairman