Riversway Nursing Home boot camp

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Riversway Care Home in Bristol began the year with a number of activities to build residents’ strength. The healthy regime continued this week when residents took a fitness class in their communal area.


Around ten residents and members of staff took part in a seated fitness class taken by a fitness instructor from a local gym.


Using exercises to build muscle and enhance joint coordination, residents were instructed to use their hands, arms and feet to get moving.


To finish the session off, the fitness instructor played a ball game using a foam football which the residents really enjoyed.


 Watch Riversway's boot camp video via YouTube





Head chef serves up distinction in food safety at Springhill Care Home

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Springhill Care Home’s head chef, Victoria Halliwell, has clinched an award in her Level 3 qualification for Food Safety in Catering.

Victoria, who studied at Accrington and Rossendale College, recently passed the nationally recognised exam with the highest grade – distinction.

Due to Victoria’s talent and commitment to her role, she had also recently been promoted to head chef at Springhill Care Home.

Karen Fairclough, Victoria’s line manager at Springhill Care Home, said: “I have worked with Vicky for over 15 years at Springhill and have watched her flourish into a stalwart and valued member of our team.

“Vicky has worked so hard for this qualification and we are all immensely proud of her achievements.”



Congratulations Victoria from all the team at Springhill Care.





How to be outstanding by Donna Briggs

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As featured in caretalk.co.uk (Care Industry Magazine)


Donna Briggs is Managing Director of the award-winning Springhill Care Group which operates three high-quality, purpose-built nursing homes in Lancashire and Bristol. Donna has been working in the care sector for 21 years.


I joined Springhill in 1996, after completing a degree in business whilst working full-time and raising a family. I wanted an opportunity to be part of developing a new service, and at the time had no experience of supporting people who required care.


In my early days I felt overwhelmed by the huge responsibility that came with managing a service provided to those considered to be some of the most vulnerable people in our society.


I felt and continue to feel a deep responsibility to the people in our care, their loved ones and also to the staff team who are providing the much needed and valued care service. When I joined Springhill, it was clear that Springhill cared deeply for its employees who were, and continue to be, looked upon as family.


In our sector ‘outstanding’ is often recognised by the outcome rating awarded by CQC following an inspection. Whilst this is of course important, I would like to focus, for the purposes of this article, on the people who work in the care sector and how we can support them to be outstanding.


I recently learned, from a CQC ‘outstanding’ recognised provider, that in order to achieve outstanding you need to ‘create the conditions’ to become so. These conditions apply not only at the micro level but also at macro level.


At macro level, valuing the great work that is undertaken by the care sector workforce each day, is crucial. There continues to be what feels like constant negative media coverage in relation to the care sector.


As care providers and partners, no matter how big or small, we have a responsibility to try and change the negative perception of social care and the valued work carried out each day by its workforce.


In order for the care sector to meet the challenges of an increasingly ageing population combined with increasing need and a diminishing workforce, we need to attract more great people to work in our sector.  This can be achieved through creating a positive perception of a rewarding, vibrant, challenging role offering career progression and personal development opportunities.


According to Skills for Care there are around 90,000 vacancies for social care jobs in England on any one day, with a projected shortfall of around 825,000 care workers by 2025.


At Springhill our priority is investing in our most valued asset – our staff team. People can join Springhill and enjoy real career development opportunities including the assistant practitioner programme and leadership development opportunities. We also encourage and support staff to undertake training through the qualification credit framework and we continue to invest heavily in the health and wellbeing of our workforce.


We are also excited about the nurse apprenticeships and are working closely with local universities to explore how we can offer these opportunities across our workforce.


Our work in this area has recently been independently recognised when in November 2017 Springhill was in the top ten global companies in the prestigious Investors in People ‘Gold’ employer award category.


It is only with the continued investment in our workforce, that we will see more outstanding health and social care services emerging to meet the increasingly ageing population’s complex needs.


In January 2016, we launched our #caringheroes campaign, the purpose of which is to raise awareness of the great work our staff do each day, not just at Springhill but across the wider care sector.


Since the launch of the campaign, we have recognised close to 100 people as caring heroes. The campaign is now supported by MPs and is gaining sector-wide support. I urge and welcome you to join #caringheroes. As a care sector we should all be proud of the valued, fantastic work as a workforce we undertake each day. Let’s shout about it!



Staff input leads to new uniforms at Springhill

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Springhill Care Group has unveiled a brand-new uniform following consultation with staff and stakeholders.


Feedback received through our on-line survey led to the recent introduction of new uniforms and name badges, plus a new uniform policy, to ensure standardised practice across the group.


Springhill Care Group also used its popular internal communication channel, the ‘Employee Voice,’ to seek opinion on uniforms and even whether staff felt they were needed at all.


The uniform consultation resulted in a number of key findings – including that more than two thirds felt staff should wear uniforms but would welcome a review to the existing policy to help better identify staff and their roles.


Other results showed that 84.6  per cent of respondents felt that uniforms were necessary to create a professional identity, and 70.2 per cent were keen to see each job role reflected in a different uniform and colour.


Birch Green Care Home in Skelmersdale will be the first to adopt the new style, which will be rolled out across the group shortly, with Springhill Care Home in Accrington the next in line. New name badges have already been introduced.


Virginia Perkins, Associate Director for People and Organisational Development at Springhill Care Group, said: “At Springhill Care Group we pride ourselves on our employee engagement by making sure we listen and respond to our workforce.


“Staff representatives specifically requested that Springhill’s board considered the provision of new name badges and uniforms, so we set out to learn what the best approach would be for everyone involved.


“This is another example of how we are committed to continuous improvement, for staff as well as residents and family members.”





Stepping Stones Nursery visit for Riversway

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Residents at Riversway Nursing Home in Bristol had a special invitation to visit Stepping Stone Nursery to meet the children.


During their visit, the children made cakes with everyone and Monica read a Peppa Pig book to a few of the youngsters. Hazel and Ian played with feathers and Maggie joined in with the children while they were playing with their toys.


The children and residents all had a great time and can’t wait to see each other again soon.




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