Hellen has been awarded this month’s Caring Hero award for her excellent commitment to quality management when it comes to the busy laundry duties at Riversway Nursing Home.
Hellen ensures that all our resident’s garments are washed, dried and ironed with care so that they have clean clothes in a timely manner.
With standards to set and targets to meet to enable the care home’s laundry department to run efficiently, Hellen ensures that the process runs smoothly throughout the home at all times.
She was nominated by Sarah, the floor manager and fellow carers for her kindness and enthusiasm when showing work experience students how it’s done.
Sarah said: “Hellen showed that when put under a lot of pressure in certain situations she always goes above and beyond to help residents and she ensures a level of quality excellence.
“Sometimes it may seem that the laundry team are forgotten and Hellen was really surprised about her nomination, but we all agree that every single member of staff is essential in delivering quality care at Riversway and Hellen deserves this award.
Hellen works really hard behind the scenes and she has been extra special with work experience students, showing them how to work in a care environment and explaining all of the trade secrets of her laundry role, as well as being very welcoming.”
Well done Hellen.