Michelle is a relative newcomer to Springhill Care Home, having joined our team in May 2016 as PA/Administrator. Michelle is often the vital, first point of contact for people looking for a placement for their relative; people who are often in a very emotional and anxious state of mind.
Michelle handles all their enquiries with genuine compassion and does her best to answer all their many and varied questions in a friendly, helpful way, helping to steer them through what can be a very traumatic process.
Admin staff are often overlooked when recognition is being given but I am extremely pleased to nominate Michelle as one of our Caring Heroes. Keep up the good work Michelle!
Congratulations Michelle, you are one of Springhill Care Groups #CaringHeroes
(Michelle was nominated by Kath Parkinson, Director of Quality & Compliance at Springhill Care).
To read more about Springhill Care highlighting our unsung heroes click HERE
To view all our #CaringHeroes click HERE
Meet two more of our Caring Heroes & view their video HERE