Well where do we start - In addition to keeping our home safe and in good repair our maintenance team Andy Hall, Tim Amblin and Darren Lucas continuously build excellent relationships with all our residents and relatives, often going above and beyond to ensure they are made to feel right at home and cared for from the second they arrive at Riversway.
For example when a new resident comes home to Riversway they ensure their new room is personalised to their liking, from re-arranging the furniture to positioning their treasured possessions and photographs in the exact right place, they help tune in their radio and they provide them with the right size TV – They play a massive part in ensuring our residents are made to feel at home straight away, it’s these little things that really matter and make our residents and their families smile, that’s important to us.
They are a cheerful, person centred team who work really well together and everyone is pleased to have them around as they make a big difference to people’s lives.
Thank you to you all from all the team at Riversway Care
Congratulations Andy, Tim and Darren – You are all Springhill Care Group’s Caring Heroes
To read more about Springhill Care highlighting our unsung heroes click HERE
To view all our #CaringHeroes click HERE
Meet two more of our Caring Heroes & view their video HERE