Riversway’s latest Caring Heroes  


Staff at Riversway Nursing Home in Bristol were chosen as Caring Heroes for their ‘inspiring attitude.’ 

Carers Jess and Sarah were chosen for their approach to care – always seeing every moment as an opportunity to make the lives of Riversway residents a bit more special. 

Both Jess and Sarah truly represent the values of Riversway and while it often isn’t easy being a carer, it can be a very rewarding experience and these Caring Heroes have gained the respect and admiration of all those around them.


Well done to you both from all at Riversway and the Springhill Care Group.



David chosen as a Caring Hero

Riversway resident David has been named a Caring Hero for the time he spends helping both carers and residents at the home.


David, who joined Riversway in March, is especially helpful when we are touring the home with a tea trolley.


We’ve all seen David’s happy and helpful approach and there is no doubt in our mind’s he’s a true Caring Hero.


Congratulations & Thank You David




Our ‘hero’ Barbara  

Birch Green’s caring hero for this month is staff member Barbara.


Barbara, who has worked at Birch Green for 10 years as a laundry assistant, was nominated by relatives of our residents.


She always goes out of her way to make sure residents are happy, takes pride in her work and is always on hand to help – whether it’s residents, families or staff that need support.


Congratulations Barbara, you’re a Caring Hero.



Birch Green ‘Caring Heroes’ race to Sam’s aid

Two members of staff from Birch Green Care Home in Skelmersdale raced to their colleague’s assistance after hearing she had been involved in a car accident.

Sam Bagnall, an activities coordinator at the home, was hurt in a road accident before Christmas, suffering injuries including a broken foot and head wound.

Vicky Sudworth, Acting Manager, and Dave Seddon, Decorator and Maintenance staff member at Birch Green, have been honoured as Caring Heroes.

The Caring Heroes campaign was created by the Springhill Care Group – Birch Green’s parent company – to recognise the work of those in the care sector who go the extra mile to support the people they care for and make a difference to their workplace and colleagues.

Those nominated receive a certificate and pin badge and their work is highlighted by the group.

When Vicky and Dave heard Sam had been hurt, they drove to the scene to help support Sam. Several weeks later she is still recovering from the accident, and thanked her colleagues for helping her.

Sam said: “I really did appreciate their help, and after something like that happening it was just great to see a familiar face.

“Vicky and Dave didn’t need to come and help, and the fact they did speaks volumes about how we think of each other at Birch Green.

“We’re all very close here and the staff and residents are more like friends and family members, which is what makes it such a great place to work.”

Vicky Sudworth, Acting Manager of Birch Green, said: “We couldn’t believe it when we got the call from Sam to tell us she’d been in a car accident and was hurt.

“Dave and I just knew we should try and help so jumped in the car and set off. It was a total surprise to be given this Caring Hero award and I know both of us would do the same thing again in a heartbeat.”

Since it was launched The Caring Heroes campaign has received the backing of MPs and the wider care industry. Activity can be followed on social media using #caringheroes


Sarah’s a Caring Hero

Our latest caring hero here at Riversway is Service Manager Sarah Notton.


Sarah was nominated by her team because she was so caring and loving towards one of our residents when she needed a trip to hospital recently.


She really went out of her way to help the resident and show how much she meant to her, going the extra mile to offer comfort and support.


Sarah’s whole team recognises that she is a role model of loving care. Congratulations Sarah, you’re a Caring Hero!



Awards & Accreditations





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Springhill Care Group Limited
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