This month I would like to focus on the importance of achieving positive results through the work conducted in each of our individual roles.
Springhill Care Group’s vision is to become a service provider and employer of choice in the communities in which it serves, so how do each of us contribute to achieving this ultimate result?
I often get asked during the course of my day how an employee’s role fits into our vision as they require more clarity on how it all works. My response is to clearly explain that each individual role within the group has a crucial part to play in achieving our vision. I explain that our behaviour has to portray and promote the company’s positive behavioural competencies that are set out in the Staff Code of Conduct together with each of us taking personal responsibility for high standards and the delivery of excellent work. I encourage employees to achieve results through persistent and repeated efforts and not to always take the easy option.
Our positive attitude and approach to our work also helps us to see how we can achieve something, no matter how small or great, which ultimately leads to a positive result for our residents, fellow colleagues or our stakeholders.
The Investors in People steering group is working on an important model to help all employees achieve positive results, which will also provide a stretching element to encourage employees to step outside of their comfort zone to achieve their aspirations. The model will focus on the six key elements of achieving our vision, for example how we achieve excellence through our people, our residents, our finance, our governance, our company profile and our business intelligence. Each specific role within the group will have a unique model to work through to achieve really great results, not only for the Springhill Care Group but more importantly themselves, as we continue to invest in our valued workforce.
The model will measure performance against results via the company’s personal development reviews and supervisions across the Group to help the Company achieve its result through the power of its workforce.
Once you replace your negative thoughts with positive thoughts and actions, you will start to achieve positive results.
By Virginia Perkins