What Our Customers Say

Straight From The Heart...

At Riversway we constantly receive cards and letters from residents and relatives thanking us for our care. Here is a selection of the many recently received….

”We would like to say how grateful we are for looking after our Dad who was very special to us. To be able to walk away and know he was getting the best care and attention we could wish for was of great value to us as a family; there was not one of your staff who did not show Dad respect and care”  M,S,K & family

“ Thank you so much for the outstanding care you gave….She really thought of Riversway as her home. She lived with you for 7.5years….she enjoyed chatting to you all…she enjoyed the activities, especially going out on trips in the minibus. …You all did way above the call of duty and we appreciated that”. Mr.J & K F

“I am one of the nieces of WW and I wanted to put on record how delighted I was with the input of the whole Riversway team during this week of her 104th birthday. I have been very happy with the care given to P & W since they arrived at Riversway last October, but was really impressed with the way every member of staff helped such an extremely old lady to enjoy her birthday.” Mrs F A Parrett

"First impressions are always important and as the front line of Riversway you give an excellent impression. The entrance into Riversway and the welcome into reception are always good….we are always greeted with a smile and greeting. Riversway has a wonderful ambience and this commences immediately on entrance.” VL & JP