#CaringHeroes – Jo and Sam

We've another fantastic double Caring Heroes award for you this month! 


Our April Caring Heroes from Riversway Nursing Home are Jo Williams (Team Leader) and Sam Wagstaff (Care Assistant) and they have both been nominated by our Lifestyle Team.


Jo and Sam have both been nominated as they are both are extremely proactive with our residents especially when the Lifestyle Team are busy elsewhere (planning and having fun with our residents), they always find a way to engage with our residents, going that extra mile with a smile, standing out as role models to others.


They continuously reflect on how to improve the quality of life of our residents on a day to day basis (especially within activities and one to ones).  It can be small things that sometimes can go unnoticed, but we do notice as they both shine through and that’s why Jo and Sam are both being recognised.


‘Thank you’ ‘you are both Caring Heroes





To read more about Springhill Care highlighting our unsung heroes of social care click HERE

To view all our #CaringHeroes click HERE 

Meet two more of our Caring Heroes HERE #Jointheconversation 




#CaringHeroes - Jessica and Gwendolyn

Jessica and GwendolynWe have a double #CaringHeroes nomination for you this month from Riverswsay Nursing Home in St. George, Bristol.

Jessica Goddard (Care Team) and Gwendolyn Murrain (Housekeeping Team) have both been nominated as our February #CaringHeroes by our Riversway Team. 

They said; “Gwendolyn and Jessica 
always go the extra mile for everyone they meet throughout their day at Riversway.  They go about their daily routine with a smile on their faces and a spring in their step and they are always eager to help our residents, their families and friends and all the team at Riversway. They are a pleasure to work alongside with and a massive asset to our team.

“We just wanted to say a HUGE congratulations and thank you, you are both #CaringHeores “



To read more about Springhill Care highlighting our unsung heroes of social care click HERE

To view all our #CaringHeroes click HERE 

Meet two more of our Caring Heroes HERE #Jointheconversation 




#CaringHeroes - Team Affinity (WD)

Michelle, Ronan, Sam and Sharon - Part of the WD TeamOur WD team have been nominated as #CaringHeroes simply because of all the hard work they have all contributed to get the service to where it is today.

Each team member goes above and beyond with the support they deliver daily to each person we support within our service, this is paramount and their dedication certainly shines through!

The team work extremely well together and have done their upmost to follow individual support plans and risk assessments to ensure that the people they support have continuity and an individual person centred approach every single day.

Congratulations and Thank You Team Affinity, you are all #CaringHeroes

(The WD Team were nominated by Vici Beardsworth, Operations Manager at Affinity Supporting People).

Photographed left to right - Michelle, Ronan, Sam and Sharon - Part of the WD Team

To read more about Springhill Care highlighting the unsung heroes of social care click HERE

Meet two more of our Caring Heroes HERE #Jointheconversation






#CaringHeroes - Mandy Berry

Mandy has worked at Affinity Supporting People since 2014 and she is based at one of our local support services as a support worker. 

Over the last few months Mandy has been successfully promoting healthy nutritious meals, working closely with the people we support to help them to choose healthy meals of their choice. Mandy helped and supported them to create a personalised house menu file with a list of ingredients and clear instructions on how to make the meals of their choice from scratch whenever they wish. 

Meals have included adding things like spinach, a wider range of vegetables and the introduction of new herbs to their meals. One of the people we support really doesn’t like eating vegetables but he agreed to try the new healthy meals with vegetables in and they concluded that the spinach dish was the best tea he had ever eaten with his housemates.
All the people we support, staff and families all compliment Mandy about her healthier meal menus.

Mandy has had a massive impact on meal planning and meal preparation which she is now going to encourage and promote throughout the rest of the service.

Thank you Mandy for always going the extra mile – You are one of Springhill Care’s #CaringHeroes Congratulations.
(Mandy was nominated by Christine Murray, Team Leader at Affinity Supporting People).


To view all our #CaringHeroes click HERE 

To read more about Springhill Care highlighting the unsung heroes of social care click HERE



Awards & Accreditations





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Springhill Care Group Limited
Head Office
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Accrington, Lancashire
United Kingdom BB5 1NJ

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